This is an English translation for reference. If there is any difference between the English and Japanese versions, the Japanese version prevails.

Ballet Pass (the "Site") respects the privacy of its users and takes the utmost care to protect personal information. This policy explains how the Site handles personal information.

1. Collection of personal information

We may ask you to provide your name, email address and other personal information when you:

• send a message through the contact form;
• use a listing or advertising application form;
• take part in a survey or questionnaire.

2. Purposes of use

We use the personal information you provide only for the following purposes:

• responding to your enquiries;
• reviewing your application and contacting you about it;
• sending you notices needed to run the Site;
• statistical analysis in a form that does not identify individuals.

3. Provision to third parties

We do not provide the personal information we collect to third parties, except with your consent or where required by law.

4. Cookies

The Site may use cookies for access analysis (for example, Google Analytics) and to make the Site easier to use.

You can refuse cookies through your browser settings.

5. External services

The Site uses the following external services.

For how each service handles personal information, please see the privacy policy on each provider's site.

• Stripe (payments)
• Google Analytics and Google Tag Manager (access analysis)
• Google Workspace (sending and receiving email)
• Resend (sending notification emails from our forms)
• Supabase (storing listing information and applications)
• Cloudflare Turnstile (spam protection on forms)
• Vercel (hosting the Site)
• HubSpot (managing our communications with listed organizations)
• Instagram (social media)

6. Outsourcing and handling outside Japan

We entrust the providers of the services above with storing and sending the information you give us.

Many of these providers are located outside Japan, for example in the United States, so your information may be stored and processed outside Japan.

In all cases, we handle information only as far as necessary and do our best to manage it properly.

7. Changes to this policy

This policy may be changed without notice. Please check this page for the latest version.

8. Contact

For questions about privacy, please email us at info@balletpass.jp. English is fine.